Cinemas are a unique blend of retail and hospitality as an entertainment environment; selling tickets, serving food and drink, whilst also providing a comfortable and enjoyable experience for the audience. This dual nature of cinemas means that they have unique health and safety requirements where compliance is crucial to keep employees and the public safe throughout their visit. 

There are many considerations and challenges for entertainment venues that can host hundreds of people at once, especially when it comes to health and safety. 

Here are some of the ways these can be improved with effective compliance and performance management software:

Crowd management:

Venues can become very crowded, especially during peak times. Employees need to know how this can impact health and safety, such as how to react in the case of a fire or incident. Alongside policy awareness and training, there will be a need for regular checks of fire doors, signage, extinguishers etc. If specific colleagues are designated as Fire Marshalls it is important that there is an easy way to look up who this is and, from a Health and Safety management point-of-view in Head Office, centrally identify which venues might have gaps that need to be filled.

Food and beverage safety:

With a variety of food and beverages on sale, including hot food, there will be a variety of required training – which can pose a health and safety risk if they are not completed. Assigning and tracking which locations are up to date on qualifications from a central point is key to keeping your business safe for everyone. Also consider that if your venue handles alcohol then your ongoing compliance to rules and regulations of your country are vital to avoid fines. If your business crosses borders, a tailored system like Inform People’s can make sure your people are assigned tasks relevant to their specific location.

Cleaning and hygiene:

Cinemas need to be kept clean and hygienic in order to maintain a pleasant environment, keep seats in good condition, and prevent pests. Completing regular checks, audits of equipment, and risk assessments will show your employees and customers that you are enhancing their experience and boost your reputation. Knowing what checks need completing and when is simple with the right Auditing software.

Where Inform People’s platform can support your Health and Safety initiatives

• A tailored system can be customised to meet the specific needs of each cinema.
  Different recliner seats have different approaches to cleaning and maintenance and due to the risk of harm these pose if not undertaken by a knowledgeable colleague, you need to make sure staff know exactly what to do and that regular audits are carried out. The Inform People platform Organisational Structure and unique accounts for all users can make sure these specifics are assigned to exactly who needs them.
• It can help to improve communication between staff and management.
  Using appropriate modules from simple messaging, to Knowledge Share or even our learning suite and the built in reporting within, you can keep everyone informed of upcoming changes, promotions, focuses, and even role-specific communications.
• It can provide real-time data on health and safety performance.
  Using reporting, centrally check, in real time, which venues have outstanding or missed Audits and prioritise visiting those who have scored poorly on their most recent checks to provide the support they need to lift their scores next time.
• It can help to identify and address potential hazards.
  During Audits, your auditors can upload evidence of any issues or hazards and assign follow-on tasks to themselves or colleagues so that the corrective actions are taken and tracked.
• Reduce paper records for easy (but secure!) access
  Host all your policies for easy access and track who has read and responded to them – attach a quiz to check understanding if desired. Track completion at any time and even compile into Pathways for structured development progress.  

And next?

By investing in a robust online system, cinemas can improve their safety, customer service, and experiences for their employees and visitors alike. Contact Inform People if you want to standardise your operations, increase productivity, and maintain compliance.