For senior managers overseeing multi-site retail or hospitality operations, ensuring compliance, staff development, and operational efficiency is a constant challenge. Managing multiple locations means juggling a workforce with varied experience levels, ensuring standardised compliance, and fostering career growth – whilst reducing administrative headaches as much as possible.
That’s where Pathways, a powerful module within the Inform People Virtual PA platform, comes in. It’s a structured, automated solution that simplifies compliance and development journeys, making role progression and training programmes seamless across all your locations.
Why Development Pathways Matter to Multi-Site Corporate Leaders
Pathways has been built to drive continuous improvement and ensure compliance while reducing the time spent on manual oversight. Whether it is implemented for onboarding new hires, ensuring mandatory training completion, or providing structured career progression.
Pathways delivers:
- Automation – assigns tasks based on role, location, tenure, and prior achievements.
- Scalability – works across multiple sites while maintaining consistency.
- Operational clarity – ensures every employee knows what they need to do next.
- Data-driven insights – tracks progress with simple reporting to ensure compliance.
Seamless Assignment of Compliance and Development Tasks
Filters ensure the right tasks reach the right people at the right time.
These filters can be set by:
- Job role – e.g. frontline staff, supervisors, managers.
- Location – assign feature-specific tasks e.g. only locations with a cafe.
- Tenure – e.g. induction Pathways for employees in their first 12 weeks.
- Career aspirations – opt-in pathways for high-potential employees seeking progression.
Example: Career Progression Pathway
A structured career advancement program can be automated with these filter rules:
- Location: retail stores (excludes Head Office and Distribution Centres)
- Tenure: employees with at least 12 weeks of service
- Exclusion: current General and Area Managers
- Opt-in Attribute: employees who have expressed interest in career progression.
With these parameters, only employees who meet the criteria will receive the relevant training and assessments, ensuring a focused approach to internal development.
What Can Pathways Include?
Pathways are more than just checklists – they bring together (with direct links to completable tasks) all essential elements of training, compliance, and career development, including:
- Learning modules – courses for skills and compliance training.
- Policy sign-offs – ensuring regulatory and internal policy adherence.
- Risk assessments – providing essential safety and operational information.
- Live events – booking and tracking participation, including pass rates if applicable.
- Declarations – structured evaluations linked to progression.
- Surveys – capturing employee engagement and learning effectiveness.
A Tailored Approach to Training and Compliance
Multi-site businesses require flexible learning structures. Pathways allow for both strict, linear progression where the next task is only available once the proceeding task is complete. Or, open, self-paced development where the tasks can be completed in any order, perhaps more suited to onboarding where sign off might be required so that people aren’t held back waiting for each step to be approved.
The Bottom Line: Driving Retention and Performance
For multi-site businesses, structured development and compliance tracking are key drivers of retention and performance. Pathways transforms disparate training tasks into clear, trackable career journeys, ensuring:
- Higher compliance rates with automated tracking.
- Improved staff engagement and retention through structured career development.
- A pipeline of future leaders identified through self-motivated training participation.
- Powerful reporting for data-driven decision making
What’s Next?
If you’re ready to streamline compliance, enhance training efficiency, and build a stronger pipeline of future leaders, let’s discuss how Pathways can transform your business.
Get in touch today at info@informpeople.com to arrange a demonstration tailored to your business needs.
